Who we are
Welcome to The Origin Company! At The Origin Company, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from The Origin Company.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We prioritise the security of your data. We share personal information with trusted service providers, including but limited to specific vendors, e.g., Shopify, Woocommece, Etsy, etc, and only as required to fulfil our services or meet legal obligations.
If you request a password reset, your IP address will be included in the reset email.
Information We Collect
1. Personal Information
When you engage with our website, we collect information related to your device, interactions with our site, and details necessary for order processing. This includes:
- Device Information: Such as browser version, IP address, time zone, and cookie details.
- Order Information: Your name, billing and shipping address, payment information, email, and phone number.
- Customer Support Information: [Specify any additional information collected for customer support]
2. Non-Personal Information
We may also collect non-personal information, including website usage analytics, to enhance your experience.
How We Use Your Information
We use your personal information for purposes including order processing, shipping, customer support, and personalized communication. Your data helps us provide products and services efficiently.
Behavioural Advertising
We may use your personal information for targeted advertising, and we work with partners like Google Analytics for this purpose. You can manage your preferences and opt-out through respective platforms.
Lawful Basis
Your personal information is processed based on lawful bases outlined in the GDPR, including consent, contract performance, legal compliance, protection of vital interests, public interest tasks, and legitimate interests
How long we retain your data
We retain your personal information as long as necessary for order records, unless you request its erasure.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data
If you are an EEA resident, you have rights to access, port, correct, update, or erase your personal information. Contact us for assistance.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes to Privacy Policy
We may update our Privacy Policy to reflect operational, legal, or regulatory changes. Check back for updates.
Contact Us
If you have questions or concerns about our privacy practices, please contact us at hello@theorigincompany.co.uk
Thank you for choosing The Origin Company. Your trust is paramount!